Indy.Code() Sessions tagged communication

How to Talk Like an Engineer: Communication as You Move Up the Ladder

It is often said that the hardest problem to solve is when two people are talking about different things but believe they are talking about the same thing. As you grow in your engineering career being able communicate about problems effectively is perhaps your single most important skill. This talk exists to distill the breadth of engineering verticals into a quick hit of common vocabulary.

Speaker

Laurie Barth

Laurie Barth

Software Engineer, Ten Mile Square

Think Like a Trainer: Strategies for Improving Your Communication Skills

Think back to a time when you were in a conversation that could have gone better. Perhaps you said something the wrong way, or you walked away from the conversation not fully knowing if the other person even understood what you were trying to convey.

Technical trainers rely on effective communication as the foundation of everything that we do. We help end users to learn how to use software and adjust to new workflows, through the process of constantly adapting to different backgrounds, skill levels, and learning styles.

In this session, you’ll learn actionable strategies to begin thinking like a trainer, including:

  • Using active listening techniques to communicate with empathy.
  • Best practices for explaining technical concepts in non-technical terms.
  • Adjusting your communication approach for different communication styles.
  • Using problem solving skills to help you get unstuck during difficult conversations.

Speaker

Olivia Liddell

Olivia Liddell

Cloud Training Specialist, Cloudbakers